The short answer
Protect people and belongings, contain water indoors if it is safe, note where the leak is appearing, and request a roof assessment. Do not climb onto a wet or storm-damaged roof.
Protect the interior first
Move electronics, furniture, and valuables away from the affected area. Use a container for dripping water and protect nearby flooring if you can do so safely.
Notice what you can
Make a simple note of where water is appearing, when it started, whether it follows rain or wind direction, and any visible ceiling or wall staining. These details help when explaining the issue.
Do not create a second emergency
Avoid climbing on a wet roof, using makeshift electrical equipment near water, or attempting a temporary repair that could cause a fall. Professional evaluation is safer and more useful.
Request help with the right details
Include the property address, city, phone number, whether the leak is active, and a short description of where water is showing up. Photos from inside or from the ground can also help if they are safe to take.
Helpful information is not a roof inspection, policy interpretation, or insurance coverage decision. Conditions and available services depend on the actual property.
Your next step
Get eyes on your actual roof.
Tell us what you are seeing and where the property is located. We will help you start with the right conversation.
Schedule a free inspection